Customer service

Guarantee
We guarantee that our products are in a good shape. Therefore, we give a guarantee of 3 months on all our products. If something happens to the product in this period, you can send us the product and receive a new one, or if it is not in stock, a refund. This does not hold if the defect is caused by yourself.

Goods Returns Policy
If you receive your order arrives damaged or the wrong goods have been sent please notify us within 7 days after delivery and then follow our instructions for the returning the goods by registered post. We will endeavour to dispatch a replacement as soon as possible after receiving the returned goods or by making necissary repairs. Damaged goods will only be replaced if you have given notified us as above and followed our instructions. Your statutory rights are not affected.

Refund
If you are not satisfied within 7 days, you can get a refund. This does not apply to the photo cufflinks.

Shipping
We deliver our products with TNT logistics. For delivery in Europe, the costs are € 8,00. For other countries, the costs are € 8,00 - € 14,00, depending on which country.

Payment methods
We accept payment by major credit/debit cards and Paypal.
Please do not send your credit card details to us via e-mail, this is not secure.
Credit card details are processed by a secure encrypted third party processor, guaranteeing security and convenience.
You must be the registered card holder to order any item.
Goods are generally sent to the registered card holder's address. However, if the goods are to be sent elsewhere (e.g. your place of work) for security reasons we may send a copy of the order to the credit card holder's address prior to releasing goods. We may verify your name and address with your card issuer. Customers must provide a daytime telephone number. We log all originating information on online orders. We do not add surcharges to credit or debit cards. We reserve the right to decline orders as necessary due toedit card fraud.
Links
Manchetknopen specialist
Personal cufflinks

Privacy
Personal details of customers and visitors with be handled with the greatest possible caution.
In order to provide you the best and easiest online shopping experience possible we need to gather certain pieces of information from you. Your name and address is required to deliver products you have ordered.
The only other occasion when Photocufflinks will use your e-mail address is, with your permission, to send you further information on products and special offers from time to time.


Desriptions
All of our products are hand finished. Descriptions of all our goods are for guidance only and there may be a small variation in colour, finish and dimensions.

Adress

Photocufflinks
Meerhuizenplein 28L
1078 TD Amsterdam
+31 20 47 03 906


Terms & Conditions
For our terms & conditions, click here.

Other
Please contact us.